Chris Miller Head Shot

Chris Miller

Director of Production Operations

A results-driven executive with experience driving business growth through continuous process improvement. A trusted operations leader who builds lasting collaborative business relationships while creating customer-centric and KPI-driven environments. Recognized for motivating and inspiring people through leadership by example, process ownership, and empowerment.




May 2022 – June 2022


Contracted to optimize the Maintenance Team structure, identify and correct OSHA safety hazards, and minimize risks and liabilities within the plant’s infrastructure.

Aug 2019 – Dec 2021
Chief Administrative Officer, Vice President
Promoted to oversee the strategic direction of HR, Legal, Safety, Health & Environmental, Team & Public Relations, Vehicle Sales, and Corporate Services departments. Developed accountability systems to measure operational accountabilities for revenue, expenditures, and profitability. Ensured consistent alignment with Corporate HQ on global re-branding, training, and planning for EV implementation.

Jan 2016 – Aug 2019

Director of Production Support Division
Served as an executive leadership team member responsible for the strategic direction of Production Control and Maintenance/Utilities departments. Established workflow policies to enhance speed and efficiency without compromising product safety or integrity.
Feb 2014 – Jan 2016
Director of Maintenance and Plant Utilities
Managed production efficiency through machine readiness and personnel skill-up training. Supervised repairs, conducted inspections, verified equipment and ensured adherence to safety regulations.
June 2012 – Feb 2014
Director of Production Division
Directed highly productive and reliable teams while demonstrating superior communication, time management, and organization abilities.
May 2011 – June 2012
Senior Manager of Production Control
Managed production teams within PC – B.O.M., Planning / Scheduling, Material Control, and Material Handling to meet and exceed monthly/annual KPIs.
May 2008 – May 2011
Manager of Material Handling
Designed new conveyance processes utilizing carts rather than forklifts, reducing the workforce by 15% and achieving a time savings of 75%.
Mercedes Benz
Jun 2000 – May 2008
Service Parts Supply Chain/Supplier Quality Assistant Manager
Maintained consistently high delivery performance from NAFTA OES suppliers while overseeing strategic business model planning and annual budget/workforce planning.


icon - new conveyance processes

Designed new conveyance processes utilizing carts rather than forklifts, reducing workforce by 15% and achieving a time savings of 75%

icon - Reduced Maintenance Team turnover
Reduced Maintenance Team turnover by 15% by creating back to-basics training programs with the local technical college and encouraging ownership and empowerment among team members.
icon - Leveraged LEAN principles

Leveraged LEAN principles to streamline assembly line processes, increasing inventory accuracy to <2% loss, and decreasing downtime related to identification of misuse and receiving discrepancies to <1%


Operations Management Facilities Management Manufacturing Global Business Operations Project Management Organizational & Workforce Development Distribution Centers Strategic Growth Planning Vendor Management Workforce Planning Warehousing Team Building Kaizen LEAN

Meet Chris


U of W - Madison

Inventory Management


Jessica Betts, Head of Sales & Distribution Dept

“During my time with Chris, I witnessed an exemplary individual who is dedicated to his line of work, goes above and beyond, and shows compassion, and leadership. Chris always conducts himself with respect and honor who was known for his impact on others as a mentor.”

Tom Waggoner, COO

“Chris is of the highest character and integrity and a servant leader. I consider Chris to be an expert in the areas of Supply Chain, Planning, Organizational Administration and Manufacturing execution; fully endorsing him as an asset within any organization.”

Tab Bruce, Managing Director

“He has a ‘can do’ mindset to excel in any challenge that he is task with. A servant that not only cares about achieving KPIs but also cares for the welfare of his employees. He has fostered the leadership styles of many mid to senior-level managers in every position he has been assigned.”

Q & A

Why did you choose your profession?

I love the Manufacturing Process; everything from Supply Chain, Logistics, Warehousing, Production Control, and Operations to the finished product.

Who is the one person who has done the most to shape you into who you are today? How was the person significant to you?

My Dept. Manager at Mercedes. He would push you to achieve higher levels; he taught me to always look for process improvement, and most importantly self improvement.

What has been the greatest accomplishment of your life so far? Is there anything you wish to do even better?

Within my own career, my growth in the Automotive industry. Outside of my own career, the growth of my three children into Professionals and loving parents. I continue to challenge myself daily to do better than the day before as a professional, father, and husband.

How would your peers and team members describe your responsiveness as a leader?

Fair, objective, results oriented and driven, a Leader-by-Example, Customer centric

Interests & Hobbies

Fly Fishing

Fly Fishing

Sport Shooting

Sport Shooting